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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dennis Harper

Dennis Harper

April 8, 2026

5  out of  5
rating by Dennis Harper
"Had questions regarding policy coverages and was provided detailed and thorough explanations to my questions. Even when the representative knew the answers to my questions he made sure to verify the information he gave me with other representatives, which reassured me I was getting the best service."
We responded:
"Dennis, appreciate you sharing your time to leave us this great review! Means so much!! Joe Czaja"
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debbie sundberg

April 7, 2026

5  out of  5
rating by debbie sundberg
"Had some changes so reached. David and Robert took care of me. I have great confidence in them."
We responded:
"Thank you Debbie for the great comments! We appreciate you very much!"
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Erin Tom

April 7, 2026

5  out of  5
rating by Erin Tom
"Easy and informative experience!"
We responded:
"Thank you Erin! "
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Savannah Carver

March 30, 2026

5  out of  5
rating by Savannah Carver
"Very Helpful Auto Insurance Agency in Depew and Lancaster, NY. Prompt Service, friendly agents (David), good value."
We responded:
"Savannah, thank you for your kind words about our agency! Appreciate you. Joe"
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Cain Colarusso

March 30, 2026

5  out of  5
rating by Cain Colarusso
"In the past I had an accident that was pretty annoying to deal with but Heather went out of her way and was able to help me out a ton and make everything a lot less stressful and helped me avoid being carless for a few months. More recently I've been helped by David and everything since has been really simple and easy. I've never really had to call with any problems or confusions with my policies that I have. I've also worked with Rob most recently in 2026 to go over both my car and renters insurance policies and though I only made some small adjustments I left feeling like I had a strong understanding of my options, that I knew what part of my policies were covered, and what would happen if I did have to use either of those policies so I very much appreciated him taking the time to meet with me and answer questions. Within the next year or two I'll likely be adding to my coverage and this helped a lot and should make everything extra easy when I do choose to do that"
We responded:
"Cain, thank you for trusting my Agency with your insurance needs! Furthermore, thank you for the 5 stars… Joe Czaja State Farm"
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David Winker

March 18, 2026

5  out of  5
rating by David Winker
"Very informative and honest!"
We responded:
"David, thank you for your trust in our auto insurance agency! Joe Czaja"
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Corey Kramer

March 12, 2026

5  out of  5
rating by Corey Kramer
"Rob went over all our coverages and found policies and discounts thst would help better protect us."
We responded:
"Thank you for your trust in our auto insurance agency out of our local depew office! Joe Czaja State Farm"
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Jesse Kidder

March 6, 2026

5  out of  5
rating by Jesse Kidder
"Was patient and thorough with me. I appreciate it."
We responded:
"Thank you for your trust in our auto insurance agency!"
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Rebecca Miller

March 4, 2026

5  out of  5
rating by Rebecca Miller
"Rob was wonderful helping me out with my father's insurance needs. As POA for my dad, there are a lot of things taking up my time and I never have to worry when I call StateFarm, because they go above & beyond to help make things as smooth and stress free as possible!"
We responded:
"Happy we can be your trusted local agency to help navigate all of life’s needs! Joe Czaja"
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Leanne Rosner

February 24, 2026

5  out of  5
rating by Leanne Rosner
"I’ve had Great service (again). Agent Rob Liebel called to review my policies and was very helpful, informative & found ways to save me more $$$. Especially with some large purchases taking place, & life changes he made me feel confident and appreciative."
We responded:
"Glad we can be there to help you and yours! Appreciate the great review too!! Joe Czaja State Farm"
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Tiffany Tait

February 23, 2026

5  out of  5
rating by Tiffany Tait
"Chris was a pleasure to work with, will be recommending him in the future!:)"
We responded:
"Appreciate a great referral more than anything! Means so much!"
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Cheryl Stachewicz

February 13, 2026

5  out of  5
rating by Cheryl Stachewicz
"Tom took the time to go through my Homeowners policy with me, discuss life insurance, and he was very pleasurable to speak with"
We responded:
"Glad we can be your good neighbor! All the best to you! Joe Czaja"
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Betty

January 26, 2026

5  out of  5
rating by Betty
"Robert was great. I appreciate the fact that he keeps us up to date with coverage on all our policies. It was a pleasure talking with him."
We responded:
"Appreciate the 5 stars Betty! "
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Angelina

January 24, 2026

5  out of  5
rating by Angelina
"Rob L. was very kind and helpful! Got me all set up super efficiently."
We responded:
"Happy we can serve you! Thank you for the great review of Rob and our Agency! Joe Czaja"
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Devlin

January 19, 2026

5  out of  5
rating by Devlin
"Rob helped me save on my insurance and was able to thoroughly explain each and every aspect in depth while answering my questions today. I appreciate everything state farm has done for me over the last two decades!"
We responded:
"We appreciate you back Devlin! Joe Czaja"
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Christine Kelley

January 16, 2026

5  out of  5
rating by Christine Kelley
"The staff at Joe czaja State farm where very helpful.when recently I had to change vehicles on my policy. I was shown how I could save $ and where more than understanding of my situation of being paid monthly on a fixed income"
We responded:
"Appreciate the 5 stars Christine!"
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Bvvv

January 16, 2026

5  out of  5
rating by Bvvv
"Excellent ,"
We responded:
"Thank you!!"
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Dave Janosz

January 12, 2026

5  out of  5
rating by Dave Janosz
"Great service. Very helpful"
We responded:
"Appreciate the kind words Dave! Joe Czaja"
Profile photo of Arlene Crashell

Arlene Crashell

January 12, 2026

5  out of  5
rating by Arlene Crashell
"Quick and efficient"
We responded:
"Arlene, we appreciate your trust in our agency! Joe Czaja State Farm"
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Diana Price

January 9, 2026

5  out of  5
rating by Diana Price
"Prompt, efficient and thorough"
We responded:
"Glad we can be your good neighbor Diana! All the best to you! Joe Czaja state farm"
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Jeanie Thompson

January 2, 2026

1  out of  5
rating by Jeanie Thompson
"I couldn’t be happier I left this greedy money hungry insurance company!!!!!! They refused to pay my valid claim from 4 YEARS AGO!!! Also, constantly raising my premiums over that time period. Funny that if I didn’t pay them they would have cancelled me! So look who isn’t paying who!😂 no more hundreds of dollars a month for them! I am saving money every month now over a hundred! State Farm stinks!!!! Goodbye and good riddance!!!!"
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Shaquana Hill

December 30, 2025

5  out of  5
rating by Shaquana Hill
"I started a policy with Chris today and he was very kind had a great attitude and very professional"
We responded:
"Thank you for this great review of our office! We are happy to help you now and in the future with all your insurance needs! Joe Czaja state farm"
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Kimberly Kaminski Farrell

December 11, 2025

5  out of  5
rating by Kimberly Kaminski Farrell
"Very friendly and helpful."
We responded:
"Kimberly, we appreciate the 5-stars! Joe Czaja State Farm"
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Cassandra Raiber

December 4, 2025

5  out of  5
rating by Cassandra Raiber
"Thom made the process of switching our home & auto insurance easy, answered all of our questions, and was able to get us better coverage at a lower price than what we had before."
We responded:
"Welcome to the State Farm family! We are looking forward to taking care of all of your insurance and financial needs! Joe Czaja State Farm"
Profile photo of Nicole McCoy

Nicole McCoy

December 3, 2025

5  out of  5
rating by Nicole McCoy
"Very professional and helpful. Offered discounts I was eligible for and made sure I understood my policy."
We responded:
"Glad we can be your good neighbor! Joe"