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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Howland

September 19, 2025

5  out of  5
rating by Chris Howland
"They were very straight foward with no bs."
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Robert Jock

September 16, 2025

5  out of  5
rating by Robert Jock
"Very friendly and was enthusiastic about answering any questions! Great personality!"
We responded:
"Appreciate these great words Robert!"
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Rick Hennigan

September 15, 2025

5  out of  5
rating by Rick Hennigan
"The guys I spoke with were quite affable and knew what they were talking about."
We responded:
"Appreciate your positive feedback Rick!"
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Kristi Smith

September 15, 2025

5  out of  5
rating by Kristi Smith
"Very friendly, knowledgeable!"
We responded:
"Thank you Kristi!"
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Cinders G

September 12, 2025

5  out of  5
rating by Cinders G
"Dave S Has patience. Did a Auto insurance update and a life insurance plan for me on the phone. I care for my Mom and it is hard to get out sometimes. There were many pauses during our call for Momma needs. Thanks for the answers to my questions and cost saving suggestions. We have been with State Farm for decades. The personal care is why. Thanks again."
We responded:
"Happy to be your good neighbor! "
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Amanda Luke

September 10, 2025

5  out of  5
rating by Amanda Luke
"I was searching around for a better rate on my auto insurance. I spoke with a representative from State Farm named Thomas Lester. Thom said that he could help me get my rate down. I was surprised how much he was able to help me. I would strongly recommend going to see Thom at State Farm, not only did he help me with my rate, the customer service experience was outstanding and above the rest! I plan on being a customer with State Farm for a very long time. Amanda"
We responded:
"Welcome Amanda! "
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Veronica Baldwin

September 10, 2025

5  out of  5
rating by Veronica Baldwin
"Dave is always professional and helpful anytime I communicate with him. Everyone in this office is very pleasant. I have been insured with State Farm since 2019 and have never had any issues at all. Customer service is always outstanding."
We responded:
"Appreciate you and your business Veronica!"
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Anne Schiller

September 9, 2025

5  out of  5
rating by Anne Schiller
"My problem was quickly and efficiently solved. Great service!"
We responded:
"Appreciate you and your business Anne!"
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Kim Cleveland

September 8, 2025

5  out of  5
rating by Kim Cleveland
"Thank you for going over all my insurance policies to make sure I get the best coverage for me!"
We responded:
"Appreciate you too Kim! Here for you if need us… Joe"
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Adam Maciejewski

September 5, 2025

5  out of  5
rating by Adam Maciejewski
"Helpful, courteous and clear — love working with them! Love that they make a quick insurance check up easy and clear to understand."
We responded:
"Adam, thank you for the words! Joe Czaja State Farm"
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Danielle Cunliffe

September 5, 2025

5  out of  5
rating by Danielle Cunliffe
"Thomas Lester was a great representative! He was extremely knowledgeable and answered all questions we had. He gave great service and helped us when we had an issue getting into our quote!"
We responded:
"Thom new with our team of professionals and we are happy to have him! Thank you!"
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Antoinette Piscitello

September 5, 2025

5  out of  5
rating by Antoinette Piscitello
"I called to make a payment and Robert was fast and efficient. He made sure there was nothing else I needed.personable gentleman."
We responded:
"Appreciate your trust in our agency!"
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Beanz Blaxer

August 29, 2025

4  out of  5
rating by Beanz Blaxer
"Heather is the best sales, insurance agent that State Farm Joe Czaja has she needs a nice raise"
We responded:
"Thank you for taking the time to give us such a great review. We appreciate you very much!"
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Gauthier marcel Mouellei

August 29, 2025

5  out of  5
rating by Gauthier marcel Mouellei
"Very professional, I’m impressed by the way he handled my call"
We responded:
"Thank you! And thank you for your business!"
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david Moreton

August 28, 2025

5  out of  5
rating by david Moreton
"Always easy going talking to the guys/ girls at the office. Always friendly and answer any questions you have."
We responded:
"Appreciate you David!"
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Scott Levergood

August 28, 2025

5  out of  5
rating by Scott Levergood
"I just want to recognize Chris for going above and beyond to help me. He took the time to really work with me, explain my options clearly, and made sure I got the best discounts possible. He was patient, professional, and genuinely cared about helping me save money and feel confident in my coverage. Chris is an awesome representative of State Farm, and I hope his hard work and dedication are recognized—he definitely deserves it."
We responded:
"Thank you for the 5 stars Scott!"
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Shelly Golish

August 25, 2025

5  out of  5
rating by Shelly Golish
"Joe Czaja, great customer service , knowledgeable, efficient. thank you 🙏"
We responded:
"Thank you for this review Shelly"
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John F. Nostrant

August 25, 2025

5  out of  5
rating by John F. Nostrant
"The agent Tom was very courteous and kind and helpful overall nice guy😏"
We responded:
"Appreciate your note John!"
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Susan Schifferle

August 25, 2025

5  out of  5
rating by Susan Schifferle
"Rep was very helpful"
We responded:
"Thank you Susan!"
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Carolyn Kerce

August 22, 2025

5  out of  5
rating by Carolyn Kerce
"Dave was very thorough with his explanation and promised to follow through with any help he can with my new beacon. He offered additional help with any other matters but his answers did satisfy my concerns."
We responded:
"Glad you found such value in your time with Dave!"
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thomas Francis

August 21, 2025

5  out of  5
rating by thomas Francis
"Tom out of the west Seneca office gave me great 👍 service. Highly recommended an asset to the company!"
We responded:
"Thom, the new addition, getting a lot of love!! Thank you Thomas!"
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james wodowski

August 21, 2025

5  out of  5
rating by james wodowski
"Customer service was fantastic!"
We responded:
"Appreciate your business James!"
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Anne Kajfasz

August 21, 2025

5  out of  5
rating by Anne Kajfasz
"I called the State Farm Lancaster office and spoke with Rob L. I had a question about a homeowner insurance bill I’d received and I then I also changed my payment method. Rob took care of both of these items in a timely and professional manner. He was wonderful to deal with. I felt very confident that I was in good hands and didn’t have to worry about anything. Joe Czaja I’m always more than satisfied when I call your office for service. Everyone in the office is very friendly and always helpful."
We responded:
"Thank you Anne! Means so much to get great feedback!"
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Dennis Harper

August 20, 2025

5  out of  5
rating by Dennis Harper
"Had questions regarding policy coverages and was provided detailed and thorough explanations to my questions. Even when the representative knew the answers to my questions he made sure to verify the information he gave me with other representatives, which reassured me I was getting the best service."
We responded:
"Dennis, appreciate you sharing your time to leave us this great review! Means so much!! Joe Czaja"
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D W

August 19, 2025

5  out of  5
rating by D W
"They made all of my wildest dreams come true"
We responded:
"Love this! Thank you…"