Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jon DiRienzo

Jon DiRienzo

August 26, 2026

5  out of  5
rating by Jon DiRienzo
"Had a great discussion that was very informative and was not high pressure."
We responded:
"Jon, appreciate you trusting our local team and local community agency!
Joe Czaja"
Profile photo of Mary Hartley

Mary Hartley

August 25, 2026

5  out of  5
rating by Mary Hartley
"New vehicle insurance"
We responded:
"Appreciate your trust in our local auto insurance agency!
Joe Czaja"
Profile photo of danielle marszalek

danielle marszalek

August 14, 2026

5  out of  5
rating by danielle marszalek
"It's always quick and easy. My questions and concerns are answered. Everyone is always extremely nice and patient."
We responded:
"Thank you Danielle!"
Profile photo of Katie Waterrose

Katie Waterrose

August 8, 2026

5  out of  5
rating by Katie Waterrose
"I love this agency!! I have been with them for years and anytime I have a question or issue with my homeowners or car insurance it is taken care of so promptly that I don't have time to worry! Chris is a miracle worker that just helped me in under two minutes flat. Absolutely amazing!! 10/10 have and will recommend to everyone."
We responded:
"Appreciate you to Katie!"
Profile photo of mike cadwallader

mike cadwallader

August 4, 2026

5  out of  5
rating by mike cadwallader
"Rob was very pleasant to talk to. He explained everything in detail"
We responded:
"Mike! Thank you for your trust in our local Buffalo Insurance Agency!
Appreciate you!
Joe Czaja State Farm"
Profile photo of Tracy Miller

Tracy Miller

August 3, 2026

5  out of  5
rating by Tracy Miller
"Thanks to Robert C 😊 we got our insurance right. Thank you for always hearing me and helping!!!"
We responded:
"Thank you Tracy! We appreciate you too…
Joe Czaja State Farm"
Profile photo of Jennifer Gennamore

Jennifer Gennamore

August 3, 2026

3  out of  5
rating by Jennifer Gennamore
"👍"
We responded:
"Thank you Jennifer!"
Profile photo of Andy Graziano

Andy Graziano

July 31, 2026

5  out of  5
rating by Andy Graziano
"Dave was great to talk to and was very helpful in reviewing my policy!"
We responded:
"Appreciate the 5-star review of our local auto and home insurance company!
Joe Czaja"
Profile photo of Shelly Golish

Shelly Golish

July 30, 2026

5  out of  5
rating by Shelly Golish
"Joe Czaja, great customer service , knowledgeable, efficient. thank you 🙏"
We responded:
"Thank you for this review Shelly"
Profile photo of Pam Myers

Pam Myers

July 28, 2026

5  out of  5
rating by Pam Myers
"Quickly and efficiently assisted me with a late payment matter"
We responded:
"Appreciate you and your loyalty Pam!
Joe"
Profile photo of Mark Boyd

Mark Boyd

July 27, 2026

5  out of  5
rating by Mark Boyd
"When I call for information my call is answered by a knowledgeable live person!"
We responded:
"An old fashioned feel with a major brands backing! Appreciate you Mark!
Joe Czaja State Farm"
Profile photo of Sandy Tidwell

Sandy Tidwell

July 24, 2026

5  out of  5
rating by Sandy Tidwell
"Rob. L. was very friendly and efficient at helping me pay my bill over the phone 🤩
7-24-2026"
We responded:
"Thank you for the positive review!
Joe Czaja"
Profile photo of Kim Bandura

Kim Bandura

July 24, 2026

5  out of  5
rating by Kim Bandura
"Wonderful and friendly customer service - took care of my needs quickly and efficiently!!"
We responded:
"Thanks for this great post Kim!"
Profile photo of Griffin Murray

Griffin Murray

July 22, 2026

5  out of  5
rating by Griffin Murray
"Robert helped me out and was very efficient!"
We responded:
"Griffin, appreciate you and your loyalty to our local insurance office!
Joe Czaja State Farm"
Profile photo of Steven Kibler

Steven Kibler

July 22, 2026

5  out of  5
rating by Steven Kibler
"Dave was very helpful, a pleasure to work with."
We responded:
"Steven, thank you so much for your support of our local Agency!

Joe Czaja"
Profile photo of Jon Hughes

Jon Hughes

July 21, 2026

5  out of  5
rating by Jon Hughes
"Great working with Dave today. He gave me a quick review of my policy and made sensible recommendations for changes."
We responded:
"Jon, thank you for your trust in our local insurance Agency! "
Profile photo of Lucy Bozhanova

Lucy Bozhanova

July 21, 2026

5  out of  5
rating by Lucy Bozhanova
"Robert took care of our home insurance.
Wells Fargo sold the mortgage to Freedom mortgage Corporation.
The process of updating our home insurance was so easy.
Thank you"
We responded:
"Happy to serve you and yours! Stay well and thank you for 5-star reviewing the Czaja State Farm Agency!"
Profile photo of Zola Mitchell

Zola Mitchell

July 20, 2026

5  out of  5
rating by Zola Mitchell
"I met with the representative from State Farm and we reviewed my policy details. He was very professional and courteous. He explained all parts of my policy and answered any questions I had (always the same, “how can I pay less for the same service?”). I would highly recommend State Farm. I think the agent/representative’s name was Dave or David."
We responded:
"Zola, so happy you feel well taken care of! We appreciate you too!"
Profile photo of Sarah Kidder

Sarah Kidder

July 17, 2026

5  out of  5
rating by Sarah Kidder
"Dave S. was extremely helpful. Answered all my questions and took the time to explain everything I wasn't super sure about in great detail. Definitely sticking with Statefarm after hearing what others are paying for less coverage!!"
We responded:
"Very thankful for your loyalty!"
Profile photo of Alex Busch

Alex Busch

July 14, 2026

5  out of  5
rating by Alex Busch
"Absolutely amazing loved my experience very helpful"
We responded:
"Appreciate the kind words Alex!"
Profile photo of Khloe Smith

Khloe Smith

July 10, 2026

5  out of  5
rating by Khloe Smith
"I called the office today to pay one of my bills and a great salesmen answered by the name of rob…. he was very polite and helpful during the process , he helped me and guided me to make the right decision for a new life insurance policy…. If you’re looking to start any kind of insurance this is the place for YOU!!!! 10/10 customer service over the phone and in person"
We responded:
"Thank you Khloe for your support of our local agency! Means so much.
Joe"
Profile photo of Michael M

Michael M

July 10, 2026

5  out of  5
rating by Michael M
"Rob was great at explaining everything from car to homeowners insurance. Glad to have an agent looking out for my insurance needs."
We responded:
"And we are glad to have you as our client!
As always, here when you need us!!
Joe"
Profile photo of Jace Broda

Jace Broda

July 9, 2026

5  out of  5
rating by Jace Broda
"Great insurance place. Always professional and knowledgeable"
We responded:
"Thank you Jace!"
Profile photo of Carol Kiripolsky

Carol Kiripolsky

July 2, 2026

5  out of  5
rating by Carol Kiripolsky
"Robert clearly answered and explained my inquiry and was able to resolve an issue. All of the staff are always knowledgeable and friendly!!"
We responded:
"Appreciate you Carol!!"
Profile photo of MostHatedGarage

MostHatedGarage

June 26, 2026

5  out of  5
rating by MostHatedGarage
"Super easy to understand amd friendly"
We responded:
"Thank you for your positive feedback!"