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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandy Tidwell

July 24, 2026

5  out of  5
rating by Sandy Tidwell
"Rob. L. was very friendly and efficient at helping me pay my bill over the phone 🤩
7-24-2026"
We responded:
"Thank you for the positive review!
Joe Czaja"
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Kim Bandura

July 24, 2026

5  out of  5
rating by Kim Bandura
"Wonderful and friendly customer service - took care of my needs quickly and efficiently!!"
We responded:
"Thanks for this great post Kim!"
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Griffin Murray

July 22, 2026

5  out of  5
rating by Griffin Murray
"Robert helped me out and was very efficient!"
We responded:
"Griffin, appreciate you and your loyalty to our local insurance office!
Joe Czaja State Farm"
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Steven Kibler

July 22, 2026

5  out of  5
rating by Steven Kibler
"Dave was very helpful, a pleasure to work with."
We responded:
"Steven, thank you so much for your support of our local Agency!

Joe Czaja"
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Jon Hughes

July 21, 2026

5  out of  5
rating by Jon Hughes
"Great working with Dave today. He gave me a quick review of my policy and made sensible recommendations for changes."
We responded:
"Jon, thank you for your trust in our local insurance Agency! "
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Lucy Bozhanova

July 21, 2026

5  out of  5
rating by Lucy Bozhanova
"Robert took care of our home insurance.
Wells Fargo sold the mortgage to Freedom mortgage Corporation.
The process of updating our home insurance was so easy.
Thank you"
We responded:
"Happy to serve you and yours! Stay well and thank you for 5-star reviewing the Czaja State Farm Agency!"
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Zola Mitchell

July 20, 2026

5  out of  5
rating by Zola Mitchell
"I met with the representative from State Farm and we reviewed my policy details. He was very professional and courteous. He explained all parts of my policy and answered any questions I had (always the same, “how can I pay less for the same service?”). I would highly recommend State Farm. I think the agent/representative’s name was Dave or David."
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Sarah Kidder

July 17, 2026

5  out of  5
rating by Sarah Kidder
"Dave S. was extremely helpful. Answered all my questions and took the time to explain everything I wasn't super sure about in great detail. Definitely sticking with Statefarm after hearing what others are paying for less coverage!!"
We responded:
"Very thankful for your loyalty!"
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Alex Busch

July 14, 2026

5  out of  5
rating by Alex Busch
"Absolutely amazing loved my experience very helpful"
We responded:
"Appreciate the kind words Alex!"
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Khloe Smith

July 10, 2026

5  out of  5
rating by Khloe Smith
"I called the office today to pay one of my bills and a great salesmen answered by the name of rob…. he was very polite and helpful during the process , he helped me and guided me to make the right decision for a new life insurance policy…. If you’re looking to start any kind of insurance this is the place for YOU!!!! 10/10 customer service over the phone and in person"
We responded:
"Thank you Khloe for your support of our local agency! Means so much.
Joe"
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Michael M

July 10, 2026

5  out of  5
rating by Michael M
"Rob was great at explaining everything from car to homeowners insurance. Glad to have an agent looking out for my insurance needs."
We responded:
"And we are glad to have you as our client!
As always, here when you need us!!
Joe"
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Jace Broda

July 9, 2026

5  out of  5
rating by Jace Broda
"Great insurance place. Always professional and knowledgeable"
We responded:
"Thank you Jace!"
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Carol Kiripolsky

July 2, 2026

5  out of  5
rating by Carol Kiripolsky
"Robert clearly answered and explained my inquiry and was able to resolve an issue. All of the staff are always knowledgeable and friendly!!"
We responded:
"Appreciate you Carol!!"
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MostHatedGarage

June 26, 2026

5  out of  5
rating by MostHatedGarage
"Super easy to understand amd friendly"
We responded:
"Thank you for your positive feedback!"
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Evan Iszkiewicz

May 14, 2026

1  out of  5
rating by Evan Iszkiewicz
"wanna sit on the phone for a hour and never talk to anyone then hire state farm 🤣 no employees and nobody working ever"
We responded:
"Evan, my agency reps looked further into this for you as we understand how long hold times can be frustrating. While this feedback appears related to our corporate channels rather than our local office directly, we appreciate you. Furthermore, we don’t see you as a current customer of my agency, but please reach out if you need further assistance.
Respectfully,
Joe"
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Kim Lutz

May 5, 2026

5  out of  5
rating by Kim Lutz
"Dave at State Farm went above & beyond to find the best coverage at a price that fits my budget. Dave is responsive & knowledgeable, I felt supported the whole time. A true asset to this company. Thank you Dave!"
We responded:
"Thank you Kim!
Joe Czaja State Farm"
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thomas bell

April 20, 2026

5  out of  5
rating by thomas bell
"Amazing and very helpful."
We responded:
"We think you’re amazing too Thomas!"
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Jessica Espinosa

April 17, 2026

5  out of  5
rating by Jessica Espinosa
"Dave was great! Very helpful, informative, and answered all my questions."
We responded:
"Thank you so much for your trust in our auto and home insurance agency!
Joe Czaja State Farm"
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Dennis Harper

April 8, 2026

5  out of  5
rating by Dennis Harper
"Had questions regarding policy coverages and was provided detailed and thorough explanations to my questions. Even when the representative knew the answers to my questions he made sure to verify the information he gave me with other representatives, which reassured me I was getting the best service."
We responded:
"Dennis, appreciate you sharing your time to leave us this great review! Means so much!!
Joe Czaja"
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debbie sundberg

April 7, 2026

5  out of  5
rating by debbie sundberg
"Had some changes so reached. David and Robert took care of me. I have great confidence in them."
We responded:
"Thank you Debbie for the great comments! We appreciate you very much!"
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Erin Joy

April 7, 2026

5  out of  5
rating by Erin Joy
"Easy and informative experience!"
We responded:
"Thank you Erin! "
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Savannah Carver

March 30, 2026

5  out of  5
rating by Savannah Carver
"Very Helpful Auto Insurance Agency in Depew and Lancaster, NY. Prompt Service, friendly agents (David), good value."
We responded:
"Savannah, thank you for your kind words about our agency! Appreciate you.
Joe"
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Cain Colarusso

March 30, 2026

5  out of  5
rating by Cain Colarusso
"In the past I had an accident that was pretty annoying to deal with but Heather went out of her way and was able to help me out a ton and make everything a lot less stressful and helped me avoid being carless for a few months.

More recently I've been helped by David and everything since has been really simple and easy. I've never really had to call with any problems or confusions with my policies that I have.

I've also worked with Rob most recently in 2026 to go over both my car and renters insurance policies and though I only made some small adjustments I left feeling like I had a strong understanding of my options, that I knew what part of my policies were covered, and what would happen if I did have to use either of those policies so I very much appreciated him taking the time to meet with me and answer questions. Within the next year or two I'll likely be adding to my coverage and this helped a lot and should make everything extra easy when I do choose to do that"
We responded:
"Cain, thank you for trusting my Agency with your insurance needs! Furthermore, thank you for the 5 stars…
Joe Czaja State Farm"
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David Winker

March 18, 2026

5  out of  5
rating by David Winker
"Very informative and honest!"
We responded:
"David, thank you for your trust in our auto insurance agency!
Joe Czaja"
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Corey Kramer

March 12, 2026

5  out of  5
rating by Corey Kramer
"Rob went over all our coverages and found policies and discounts thst would help better protect us."
We responded:
"Thank you for your trust in our auto insurance agency out of our local depew office!
Joe Czaja State Farm"